Incidents reported on status page for Clouduxe https://status.clouduxe.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0dc715e951e551e11aa1c37d08da2ec5.png https://status.clouduxe.com/ en https://status.clouduxe.com/incident/610736 Sat, 28 Jun 2025 19:18:00 -0000 https://status.clouduxe.com/incident/610736#185f8fb97c5a4faf449fdf73dae879a29cf5c3d2ccc2da7a257d4f27d4adcd4f DE NODE - 1 is online and stable. We've resolved the underlying issue, which was network-related. We are now in the process of bringing all VMs back online. Services will be restored gradually over the next few minutes. https://status.clouduxe.com/incident/610736 Sat, 28 Jun 2025 18:53:00 -0000 https://status.clouduxe.com/incident/610736#bdd8ab0f1b4e96fe2c7ddbe2f922ef92a318e356240f421ee71d5d557d253e7b We are currently experiencing an issue with Germany Node, which has gone offline unexpectedly. Our engineering team is actively investigating the root cause and working to restore services as quickly as possible. We will provide updates as soon as more information is available. We sincerely apologize for the inconvenience and appreciate your patience. https://status.clouduxe.com/incident/609117 Wed, 25 Jun 2025 19:59:47 +0000 https://status.clouduxe.com/incident/609117#c07a0ba0e5ad2252fc66a4a4e1b0a8579169e431eb252b079bc119f7db284b4c Maintenance completed https://status.clouduxe.com/incident/609117 Wed, 25 Jun 2025 19:59:47 -0000 https://status.clouduxe.com/incident/609117#ce497042dd38e5ef05253a0028769a39481db409f77c4c97dff567e06e9a84a4 We recently upgraded the kernel to support enhanced eBPF features. However, this caused virtualization and networking modules to malfunction, resulting in downtime for some VMs. We are now rolling back to the previous working kernel version to restore normal operations. No customer data is affected. Full recovery is expected shortly. We apologize for the disruption and appreciate your patience as we resolve this swiftly. https://status.clouduxe.com/incident/609145 Wed, 25 Jun 2025 19:58:09 -0000 https://status.clouduxe.com/incident/609145#357d68b87d3ae048ee8a2d4677c36dfefd21077a2c19e51f7e889f10252e46a7 Game Panel recovered. https://status.clouduxe.com/incident/609145 Wed, 25 Jun 2025 19:37:35 -0000 https://status.clouduxe.com/incident/609145#64cd255454bf684c36a442c99a2c2eba82c6f6746c097a34dc317974a58aedda Game Panel went down. https://status.clouduxe.com/incident/609117 Wed, 25 Jun 2025 18:10:00 -0000 https://status.clouduxe.com/incident/609117#ce497042dd38e5ef05253a0028769a39481db409f77c4c97dff567e06e9a84a4 We recently upgraded the kernel to support enhanced eBPF features. However, this caused virtualization and networking modules to malfunction, resulting in downtime for some VMs. We are now rolling back to the previous working kernel version to restore normal operations. No customer data is affected. Full recovery is expected shortly. We apologize for the disruption and appreciate your patience as we resolve this swiftly. https://status.clouduxe.com/incident/604141 Mon, 16 Jun 2025 22:28:14 -0000 https://status.clouduxe.com/incident/604141#eecddd0f62155e121c0d7d62327d7644e12c63b0ac46c0b1182fefa79148fda0 Game Panel recovered. https://status.clouduxe.com/incident/604141 Mon, 16 Jun 2025 21:50:20 -0000 https://status.clouduxe.com/incident/604141#0722126ab3ab9f80ce2be6c08c7b69e1e38aca9919c204937f509152bc4ae632 Game Panel went down. https://status.clouduxe.com/incident/602424 Fri, 13 Jun 2025 13:41:18 -0000 https://status.clouduxe.com/incident/602424#55749efc8ad0be196f98712b399364cb5dfdb06c1a5e9912a2e0f18cfdb43986 Game Panel recovered. https://status.clouduxe.com/incident/602424 Fri, 13 Jun 2025 12:45:13 -0000 https://status.clouduxe.com/incident/602424#b497a3513f5ef24ba7ef7e1998e4f6dfce15ff1ad4c318ba16adb25c1f9b4dcc Game Panel went down. https://status.clouduxe.com/incident/602424 Fri, 13 Jun 2025 10:31:53 -0000 https://status.clouduxe.com/incident/602424#eecc7e0fff7c4f3ec91361308066fa220201672cd66ba4af1e739bfee05bb7a2 Game Panel recovered. https://status.clouduxe.com/incident/602424 Fri, 13 Jun 2025 09:51:03 -0000 https://status.clouduxe.com/incident/602424#922e09a4376b372a77416e5a353864b7a632ef2fe37975f753819e5e426b6053 Game Panel went down. https://status.clouduxe.com/incident/596768 Wed, 04 Jun 2025 08:40:29 -0000 https://status.clouduxe.com/incident/596768#d4c8e7d51c1072eb106864663e5bd2281a66b037fd50da71e6cc12bdaffe45da Game Panel recovered. https://status.clouduxe.com/incident/596768 Wed, 04 Jun 2025 08:17:08 -0000 https://status.clouduxe.com/incident/596768#3c95d797da31224cc0dbdbf20efe1518fca4b1520538fd91f612566920319042 Game Panel went down. https://status.clouduxe.com/incident/595214 Mon, 02 Jun 2025 09:25:43 -0000 https://status.clouduxe.com/incident/595214#4d2997b0763153b27accd9fd7853f03d40f2094a51db922c90a20d77e4edbb4a Control Panel recovered. https://status.clouduxe.com/incident/595214 Mon, 02 Jun 2025 00:08:28 -0000 https://status.clouduxe.com/incident/595214#672ba55e275cf4c18851f7408e5dfe8bacc9b9e42ea84fcdc629389d17c41f6b Control Panel went down. https://status.clouduxe.com/incident/583053 Wed, 28 May 2025 21:46:15 -0000 https://status.clouduxe.com/incident/583053#1545d485a6cb7b1e833561fcea4c228a05141bb4b90adccb33d6c42e279c699e SG NODE - 1 recovered. https://status.clouduxe.com/incident/583053 Wed, 28 May 2025 18:35:36 -0000 https://status.clouduxe.com/incident/583053#1c765093d0fa7231f037ebf50a7c65a509864d28f663d87fa1717a5d3bc04768 SG NODE - 1 went down. https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 20:00:55 +0000 https://status.clouduxe.com/incident/574481#e5ae7939f9ccd27c51a11ea465b2c34d52a06c37ffc62719042b83bf9be90e52 Maintenance completed https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 20:00:55 +0000 https://status.clouduxe.com/incident/574481#e5ae7939f9ccd27c51a11ea465b2c34d52a06c37ffc62719042b83bf9be90e52 Maintenance completed https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 19:30:55 -0000 https://status.clouduxe.com/incident/574481#c7037f0f12af834a2f01aaafb5ae2b726e88afbb9d14594f0e6a83cafaa9277a We recently completed scheduled maintenance, but during post-maintenance checks, we identified an issue that requires a follow-up update. To resolve this, we will be performing a short maintenance session today, lasting approximately 30 minutes. This is necessary to ensure continued stability and optimal performance of our systems and network. You may experience brief service interruptions during this time. We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to finalize these improvements. If you have any questions, feel free to contact our support team. https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 19:30:55 -0000 https://status.clouduxe.com/incident/574481#c7037f0f12af834a2f01aaafb5ae2b726e88afbb9d14594f0e6a83cafaa9277a We recently completed scheduled maintenance, but during post-maintenance checks, we identified an issue that requires a follow-up update. To resolve this, we will be performing a short maintenance session today, lasting approximately 30 minutes. This is necessary to ensure continued stability and optimal performance of our systems and network. You may experience brief service interruptions during this time. We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to finalize these improvements. If you have any questions, feel free to contact our support team. https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 07:00:03 +0000 https://status.clouduxe.com/incident/573766#a2f6092b4ca8924ee8db505a9d3c84afc6b179c4838048f1780e9808b27a59b7 Maintenance completed https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 07:00:03 +0000 https://status.clouduxe.com/incident/573766#a2f6092b4ca8924ee8db505a9d3c84afc6b179c4838048f1780e9808b27a59b7 Maintenance completed https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 06:30:03 -0000 https://status.clouduxe.com/incident/573766#82fab819983be62f23d664752ba09e72c924eee0e94fc0588c3529a10ab2d6a7 Please be informed that we will be performing a scheduled maintenance for essential system updates and network enhancements. During this period, you may experience temporary service interruptions or limited access to our systems. The purpose of this update is to improve overall performance, stability, and security. We apologize for any inconvenience this may cause and appreciate your understanding as we work to serve you better. If you have any questions or concerns, please don’t hesitate to reach out to our support team. https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 06:30:03 -0000 https://status.clouduxe.com/incident/573766#82fab819983be62f23d664752ba09e72c924eee0e94fc0588c3529a10ab2d6a7 Please be informed that we will be performing a scheduled maintenance for essential system updates and network enhancements. During this period, you may experience temporary service interruptions or limited access to our systems. The purpose of this update is to improve overall performance, stability, and security. We apologize for any inconvenience this may cause and appreciate your understanding as we work to serve you better. If you have any questions or concerns, please don’t hesitate to reach out to our support team. https://status.clouduxe.com/incident/540510 Sat, 05 Apr 2025 23:36:10 -0000 https://status.clouduxe.com/incident/540510#bdc0003ed123e8bd5a37406d9a38cba4dfa80a5bc0df9fd647525d85d8b5eade DE NODE - 1 recovered. https://status.clouduxe.com/incident/540510 Sat, 05 Apr 2025 23:31:37 -0000 https://status.clouduxe.com/incident/540510#21364ea1c785155cd0ff8c2e09b59679d43fe4208e5af7926c95bf28e9746651 DE NODE - 1 went down. https://status.clouduxe.com/incident/538318 Wed, 02 Apr 2025 03:45:09 -0000 https://status.clouduxe.com/incident/538318#02caa7fbe333761fe315662836fff888abc9d39e6543abd98f814fcefd5e2039 Control Panel recovered. https://status.clouduxe.com/incident/538318 Wed, 02 Apr 2025 00:10:06 -0000 https://status.clouduxe.com/incident/538318#8e01d97a5dbc3f306cd05bdb68d6348867a0370c5444f73ce12609e1c4323ce2 Control Panel went down. https://status.clouduxe.com/incident/520765 Sat, 01 Mar 2025 00:28:17 -0000 https://status.clouduxe.com/incident/520765#95d3eb05d10f9f855d22d711ca696377f7dbfc02279d74ea7ad7db35dea88c1e Control Panel recovered. https://status.clouduxe.com/incident/520765 Sat, 01 Mar 2025 00:08:07 -0000 https://status.clouduxe.com/incident/520765#e823308ec25d5457b2b88b4a7f5b61ff0dc203883fd8fbfc69b2c926cb64d08b Control Panel went down. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 08:09:21 -0000 https://status.clouduxe.com/incident/506285#dd8e96ebd49096f99ce345058fdf1c0eee1453a17c0987c34a3b4feb18fe939c Control Panel recovered. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 08:07:25 -0000 https://status.clouduxe.com/incident/506285#f5c5e30a80b3f475d71f2640399fa95f3d4bba985b1643c5ca09a591d551f83d Control Panel went down. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 06:45:04 -0000 https://status.clouduxe.com/incident/506285#36d6978cd1e4ea5dad5fdb1cc3c7dad527a8991dd54f230a6db5176421f936b0 Control Panel recovered. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 06:01:05 -0000 https://status.clouduxe.com/incident/506285#2379fedf65ae57527b48ab76e7add404f8a873eedb2134e94a29e9bf3f3cd99c Control Panel went down. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 05:24:19 -0000 https://status.clouduxe.com/incident/506285#4953a71420dcfe535b9619c021f178d2278f6f7611488da97fa88bebc5cc2f0e Control Panel recovered. https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 04:22:06 -0000 https://status.clouduxe.com/incident/506285#e3d91e8c8d215acb518dfcfc99315420f08d4ce1b95e37e5e685973e68afca96 Control Panel went down. https://status.clouduxe.com/incident/505872 Sun, 02 Feb 2025 08:38:38 -0000 https://status.clouduxe.com/incident/505872#45a1ad2b91e7c8e78aa5e3746a092f05313e3749146fe20c74ae53c20844003d Control Panel recovered. https://status.clouduxe.com/incident/505872 Sun, 02 Feb 2025 07:07:00 -0000 https://status.clouduxe.com/incident/505872#04da11f3fca195aa7918ed1fef879aaf9d86fb9968036f721e8d0b724aa9e2d5 Control Panel went down. https://status.clouduxe.com/incident/504079 Thu, 30 Jan 2025 07:34:31 -0000 https://status.clouduxe.com/incident/504079#e1f329be7a6cdf566689a4ced016cc05a8bbdfbb1fc1cbfc59d508a8aa6e16e0 Control Panel recovered. https://status.clouduxe.com/incident/504079 Wed, 29 Jan 2025 23:08:32 -0000 https://status.clouduxe.com/incident/504079#913ab36b9a2d97f1ea27549c70d5d47a372563f7ac4f78bd49ea01dc0d4726e1 Control Panel went down. https://status.clouduxe.com/incident/471009 Mon, 02 Dec 2024 13:07:00 -0000 https://status.clouduxe.com/incident/471009#61973d3ed57bda0ee595bbf625fde6112c4fa896bef510651ae1d21a45f67ec7 The issue affecting Web Node 1 in London, UK, has been successfully resolved, and all services are now fully operational. https://status.clouduxe.com/incident/471009 Mon, 02 Dec 2024 12:55:00 -0000 https://status.clouduxe.com/incident/471009#c6e9984cdf162f6965bd7bf65451c120a611fa6b162b528e9561a09096aa3113 Web Node 1 in London, UK, is currently offline due to an unexpected outage. Our team is actively investigating the root cause, which may involve network or hardware issues. We are working to resolve this as quickly as possible and will provide updates shortly. https://status.clouduxe.com/incident/458697 Sat, 09 Nov 2024 20:40:15 +0000 https://status.clouduxe.com/incident/458697#2545d96f4a60095e7ad0aea1c98d141c3810987c43de8d94476aa3582360a1d9 Maintenance completed https://status.clouduxe.com/incident/458697 Sat, 09 Nov 2024 19:40:15 -0000 https://status.clouduxe.com/incident/458697#fe994c51547a89c943acc399f308691aca5daadc3bb0b08d3322127e913c94c6 We are currently updating our billing panel to enhance your experience and improve overall service quality. During this time, access to the billing panel may be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work to serve you better. If you have any urgent billing needs or questions, please reach out to our support team. Thank you for your understanding and continued trust in us. https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 19:53:00 -0000 https://status.clouduxe.com/incident/441223#ba6c7f236f406435242ae2930c84b8a0512e5e4fd3287d2854a6ab96954dcce4 The network issue affecting the Luxembourg Web Node has been resolved. After extensive investigation and coordination with the datacenter staff, the problem was traced to a router-level malfunction. Our team, along with the datacenter network specialists, have restored full connectivity. All services are now fully operational, and we will continue to monitor the network to ensure stability. https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 17:29:00 -0000 https://status.clouduxe.com/incident/441223#ef39b28bdda9246e7a5fabbeb66fcf638449a9a03a9a16c625cc20cf43fb5da3 Unfortunately no news. Issue with router, however DC staff are needed to intervene and despite claiming to be staffed - no one is responding to calls, emails. https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 16:27:00 -0000 https://status.clouduxe.com/incident/441223#6c1fe756107f70d36000b5436b4f2047de9d444eb1a87a30377be88a4d2f086b Still waiting on datacenter staff to assist with outage. Appears to be narrowed down to router-level. Waiting for additional updates from DC and network team. https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 13:41:00 -0000 https://status.clouduxe.com/incident/441223#f1ff19b5805164a5e0b92cab65fcc1f0278a522170bbc9497f8c9832fa117c86 We are still investigating. It appears to be network-related. We are trying to determine the exact cause (whether it's the router, upstream session, or connectivity) and working to bring the network back online. https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 13:18:00 -0000 https://status.clouduxe.com/incident/441223#589ca51a0fb183a3b3c8f22bf25fd40676d16fc1f1384ef26ae83403fdcd31dc Investigating outage in our Luxembourg Web Node. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 +0000 https://status.clouduxe.com/incident/403191#0d9311446b93b6443a5a1e0b2c8d060ab5d9f132702a428963d1ec3583178397 Maintenance completed https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 +0000 https://status.clouduxe.com/incident/403191#0d9311446b93b6443a5a1e0b2c8d060ab5d9f132702a428963d1ec3583178397 Maintenance completed https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:11:29 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:11:29 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 13:14:13 +0000 https://status.clouduxe.com/incident/401833#b72972b9a2e83402270ed855da943815662992bdbd056baa8f7e2d6a99cf4764 Maintenance completed https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 13:14:13 -0000 https://status.clouduxe.com/incident/401833#345007b6a184b1ab6d3ed392bef96c48c8e4a7d9c69d9a92db13b6671863eecf An update is being performed to permanently resolve the issues experienced in the last couple of days and at the same time add additional redundancy. We apologize for the inconvenience caused and we will post an update here once this maintenance has been completed. https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 12:25:00 -0000 https://status.clouduxe.com/incident/401833#345007b6a184b1ab6d3ed392bef96c48c8e4a7d9c69d9a92db13b6671863eecf An update is being performed to permanently resolve the issues experienced in the last couple of days and at the same time add additional redundancy. We apologize for the inconvenience caused and we will post an update here once this maintenance has been completed. https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 12:53:00 -0000 https://status.clouduxe.com/incident/401020#2d9229b8809128c7e854b75754a03ebe6f065cb33639500d46b3b5fc509aa988 We have implemented another temporary solution and are working on a permanent solution based on the additional data we received. https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 10:22:00 -0000 https://status.clouduxe.com/incident/401020#c33ff5a832d611db4d87474277f30c7b780c7184ad337fc429d973e506112ca1 We have identified the root cause of the issue and implemented a temporary fix. To apply a permanent solution and enhance stability and resilience, we will be scheduling maintenance for Monday. https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 09:06:00 -0000 https://status.clouduxe.com/incident/401020#a9c24df754ba20d9b01a028a8b523078df5f2619901118a63757ce7fe9889d0b We have identified the problem and are working on a solution https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 08:36:00 -0000 https://status.clouduxe.com/incident/401020#db4b9669b5792f401834c344e26a0bbacaa74bf4835024ae9e400f868b4546ac Control Panel went down.