Incidents | Clouduxe Incidents reported on status page for Clouduxe https://status.clouduxe.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0dc715e951e551e11aa1c37d08da2ec5.png Incidents | Clouduxe https://status.clouduxe.com/ en Control Panel is down https://status.clouduxe.com/incident/737686 Sun, 05 Oct 2025 00:51:22 -0000 https://status.clouduxe.com/incident/737686#55abb4eed1fa970c2d5157386ae5a5d461e9f0f87652e823b3f709ecefb17e5b Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/737686 Sun, 05 Oct 2025 00:07:21 -0000 https://status.clouduxe.com/incident/737686#4240b8f9542525b18fe3b257298c996852088ee02c09a8a39e8f5e65f56cf809 Control Panel went down. Scheduled Maintenance – Cooling System https://status.clouduxe.com/incident/722481 Thu, 11 Sep 2025 12:30:22 -0000 https://status.clouduxe.com/incident/722481#528f1c907b500831100fa7bab36563b57734dacdc0edb0e0488b654d6be6035b Maintenance completed MH NODE - 1 and MH NODE - 2 are down https://status.clouduxe.com/incident/722469 Thu, 11 Sep 2025 10:26:46 -0000 https://status.clouduxe.com/incident/722469#c03a68a13f8e8563e3de90b0b2d3c486b56d72d774a0bcad4df56e15bd5790bf MH NODE - 2 recovered. MH NODE - 1 and MH NODE - 2 are down https://status.clouduxe.com/incident/722469 Thu, 11 Sep 2025 10:24:06 -0000 https://status.clouduxe.com/incident/722469#0800c2344522ef3d1cb66f28bdb564ef2c48e6428ada7e98730e0a17729acca3 MH NODE - 1 recovered. MH NODE - 1 and MH NODE - 2 are down https://status.clouduxe.com/incident/722469 Thu, 11 Sep 2025 10:19:27 -0000 https://status.clouduxe.com/incident/722469#ddfc3c1e5e6cf47457fe0f23fe68d7e6bcc0918847a59fcfbea2c23fb20eaa37 MH NODE - 1 and MH NODE - 2 went down. MH NODE - 1 and MH NODE - 2 are down https://status.clouduxe.com/incident/722469 Thu, 11 Sep 2025 10:19:27 -0000 https://status.clouduxe.com/incident/722469#ddfc3c1e5e6cf47457fe0f23fe68d7e6bcc0918847a59fcfbea2c23fb20eaa37 MH NODE - 1 and MH NODE - 2 went down. Scheduled Maintenance – Cooling System https://status.clouduxe.com/incident/722481 Thu, 11 Sep 2025 04:30:22 -0000 https://status.clouduxe.com/incident/722481#ceaad774ecb6a82857cbd5ac18b65138f306c39ba46ce2b6d2999626c4ab8946 Our data center is performing scheduled maintenance on the cooling system in our Rack. During this period, servers may experience temporary performance degradation. This maintenance is part of ongoing infrastructure improvements and is planned and expected. No action is required from end users. We appreciate your understanding and apologize for any temporary inconvenience. SG NODE - 2 is down https://status.clouduxe.com/incident/719770 Sun, 07 Sep 2025 07:31:34 -0000 https://status.clouduxe.com/incident/719770#d886696a30a86c5d88ee9035bcb71274b8165c963b038775e0edc9a0d2e2fedd SG NODE - 2 recovered. SG NODE - 2 is down https://status.clouduxe.com/incident/719770 Sun, 07 Sep 2025 06:47:07 -0000 https://status.clouduxe.com/incident/719770#479f85777bb3c6fc705a66837a754e7e57e56c8bd120b7c3e3f8de8010322613 SG NODE - 2 went down. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Thu, 04 Sep 2025 10:06:51 -0000 https://status.clouduxe.com/incident/717233#b034da1c9a0be1bdeaa55c7df682fd29a144acab4266f995ed84799d1cc4e1cf Control Panel recovered. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Thu, 04 Sep 2025 00:08:45 -0000 https://status.clouduxe.com/incident/717233#a012bb980eb32f346414139dfc2bd207f3a2a97275f23dcf396908ed8c0601f0 Control Panel went down and Web Node 2 - LU recovered. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Thu, 04 Sep 2025 00:08:45 -0000 https://status.clouduxe.com/incident/717233#a012bb980eb32f346414139dfc2bd207f3a2a97275f23dcf396908ed8c0601f0 Control Panel went down and Web Node 2 - LU recovered. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Tue, 02 Sep 2025 19:17:08 -0000 https://status.clouduxe.com/incident/717233#22a8a014e0763f09f9c365746cc192600b88ff5d2d9da60c854c75453963ba74 Website recovered. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Tue, 02 Sep 2025 19:14:02 -0000 https://status.clouduxe.com/incident/717233#abcb37c15ddcdd1d3d1d018e0aee747128a86bc4700ba0f1519cc5c3ad8697d9 Website and Web Node 2 - LU went down. Website, Control Panel, and 1 other service are down https://status.clouduxe.com/incident/717233 Tue, 02 Sep 2025 19:14:02 -0000 https://status.clouduxe.com/incident/717233#abcb37c15ddcdd1d3d1d018e0aee747128a86bc4700ba0f1519cc5c3ad8697d9 Website and Web Node 2 - LU went down. Control Panel is down https://status.clouduxe.com/incident/709917 Thu, 21 Aug 2025 13:27:20 -0000 https://status.clouduxe.com/incident/709917#70855dc34db218fed4606522671a65e787dd25f29c37773c75a17dd2573f158d Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/709917 Thu, 21 Aug 2025 13:12:33 -0000 https://status.clouduxe.com/incident/709917#fed437afdf3644fbcea2c1fec1ad0cd6f045dc96b53a0c7b00a5f620c0c8b78b Control Panel went down. Scheduled Maintenance Notice: Billing Panel https://status.clouduxe.com/incident/613840 Thu, 03 Jul 2025 22:30:00 -0000 https://status.clouduxe.com/incident/613840#772a082a956e1e7a37e42cdfcb9d3c35931d6b24aae168e3004994cde6509e86 Maintenance completed Scheduled Maintenance Notice: Billing Panel https://status.clouduxe.com/incident/613840 Thu, 03 Jul 2025 19:00:00 -0000 https://status.clouduxe.com/incident/613840#2597c42b15337a1fb7ab59f632b9d7ad3a3275452f0aeb9a444fee4e0eb429d2 We are currently performing a scheduled upgrade to our billing system to serve you better. During this time, access to the billing panel may be temporarily limited or unavailable. 💡 **What this means for you:** * You may not be able to view or manage your invoices and services during this period. * No services will be affected — all active services will continue to run normally. * You can still reach out to our support team through email for any urgent billing matters. We appreciate your patience and understanding as we work to enhance your experience. Thank you for choosing Clouduxe. — **Team Clouduxe** Scheduled Maintenance Notice: Billing Panel https://status.clouduxe.com/incident/613840 Thu, 03 Jul 2025 19:00:00 -0000 https://status.clouduxe.com/incident/613840#2597c42b15337a1fb7ab59f632b9d7ad3a3275452f0aeb9a444fee4e0eb429d2 We are currently performing a scheduled upgrade to our billing system to serve you better. During this time, access to the billing panel may be temporarily limited or unavailable. 💡 **What this means for you:** * You may not be able to view or manage your invoices and services during this period. * No services will be affected — all active services will continue to run normally. * You can still reach out to our support team through email for any urgent billing matters. We appreciate your patience and understanding as we work to enhance your experience. Thank you for choosing Clouduxe. — **Team Clouduxe** Scheduled Maintenance Notice: Billing Panel https://status.clouduxe.com/incident/613840 Thu, 03 Jul 2025 19:00:00 -0000 https://status.clouduxe.com/incident/613840#2597c42b15337a1fb7ab59f632b9d7ad3a3275452f0aeb9a444fee4e0eb429d2 We are currently performing a scheduled upgrade to our billing system to serve you better. During this time, access to the billing panel may be temporarily limited or unavailable. 💡 **What this means for you:** * You may not be able to view or manage your invoices and services during this period. * No services will be affected — all active services will continue to run normally. * You can still reach out to our support team through email for any urgent billing matters. We appreciate your patience and understanding as we work to enhance your experience. Thank you for choosing Clouduxe. — **Team Clouduxe** Control Panel is down https://status.clouduxe.com/incident/613313 Thu, 03 Jul 2025 06:07:07 -0000 https://status.clouduxe.com/incident/613313#1aa3087b1bc163f2ecd7aa1d41841c20e01200bfb13f21fe3f56955785812a89 Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/613313 Thu, 03 Jul 2025 00:07:38 -0000 https://status.clouduxe.com/incident/613313#dc5a83a8e19f5a356e6d3c12ac7a881c00bee62ef841047673353da71cdd319e Control Panel went down. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 20:48:37 -0000 https://status.clouduxe.com/incident/612394#e0977f323e4b91234252a874ea63a95f1f8f6bd7fec876ed45c853667a640629 Maintenance completed Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 20:48:37 -0000 https://status.clouduxe.com/incident/612394#e0977f323e4b91234252a874ea63a95f1f8f6bd7fec876ed45c853667a640629 Maintenance completed Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Infrastructure upgrade to resolve connectivity issues https://status.clouduxe.com/incident/612394 Tue, 01 Jul 2025 19:30:00 -0000 https://status.clouduxe.com/incident/612394#574e35f4175ded117b630141cbe71c022b317399996a38d72bba9b1a5177c907 We’ve identified that the current **routed network setup** on our Indian node is causing: * Player timeouts in latency-sensitive applications (e.g., game servers) * Sporadic service rate-limiting due to NAT port exhaustion or misclassification * General inefficiencies in network flow and DDoS filtering To fix this, we are: * Migrating from **routed to bridged mode**, which provides cleaner, more direct networking to virtual machines * Upgrading the **host OS and Linux kernel** to improve stability, performance and our future commitments. **Expected impact:** * Short, planned network interruptions for VMs hosted on the Indian nodes * Possible reboots for affected VMs during the upgrade process * Total maintenance duration: 1 hour Thank you for your understanding and continued support. Control Panel is down https://status.clouduxe.com/incident/611145 Sun, 29 Jun 2025 09:55:59 -0000 https://status.clouduxe.com/incident/611145#16d4abb108c059158cf3910aa3676894aad9d7f9306d35c31b24c8811d0c52ba Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/611145 Sun, 29 Jun 2025 08:44:06 -0000 https://status.clouduxe.com/incident/611145#e8a2d2d7cf969496038c377b6dc7b1aedf886defa8af40d4ba62968e151d6a6e Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/595214 Mon, 02 Jun 2025 09:25:43 -0000 https://status.clouduxe.com/incident/595214#4d2997b0763153b27accd9fd7853f03d40f2094a51db922c90a20d77e4edbb4a Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/595214 Mon, 02 Jun 2025 00:08:28 -0000 https://status.clouduxe.com/incident/595214#672ba55e275cf4c18851f7408e5dfe8bacc9b9e42ea84fcdc629389d17c41f6b Control Panel went down. SG NODE - 1 is down https://status.clouduxe.com/incident/583053 Wed, 28 May 2025 21:46:15 -0000 https://status.clouduxe.com/incident/583053#1545d485a6cb7b1e833561fcea4c228a05141bb4b90adccb33d6c42e279c699e SG NODE - 1 recovered. SG NODE - 1 is down https://status.clouduxe.com/incident/583053 Wed, 28 May 2025 18:35:36 -0000 https://status.clouduxe.com/incident/583053#1c765093d0fa7231f037ebf50a7c65a509864d28f663d87fa1717a5d3bc04768 SG NODE - 1 went down. Follow-up Maintenance Notice – Brief Service Interruption Expected https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 20:00:55 -0000 https://status.clouduxe.com/incident/574481#e5ae7939f9ccd27c51a11ea465b2c34d52a06c37ffc62719042b83bf9be90e52 Maintenance completed Follow-up Maintenance Notice – Brief Service Interruption Expected https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 20:00:55 -0000 https://status.clouduxe.com/incident/574481#e5ae7939f9ccd27c51a11ea465b2c34d52a06c37ffc62719042b83bf9be90e52 Maintenance completed Follow-up Maintenance Notice – Brief Service Interruption Expected https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 19:30:55 -0000 https://status.clouduxe.com/incident/574481#c7037f0f12af834a2f01aaafb5ae2b726e88afbb9d14594f0e6a83cafaa9277a We recently completed scheduled maintenance, but during post-maintenance checks, we identified an issue that requires a follow-up update. To resolve this, we will be performing a short maintenance session today, lasting approximately 30 minutes. This is necessary to ensure continued stability and optimal performance of our systems and network. You may experience brief service interruptions during this time. We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to finalize these improvements. If you have any questions, feel free to contact our support team. Follow-up Maintenance Notice – Brief Service Interruption Expected https://status.clouduxe.com/incident/574481 Wed, 21 May 2025 19:30:55 -0000 https://status.clouduxe.com/incident/574481#c7037f0f12af834a2f01aaafb5ae2b726e88afbb9d14594f0e6a83cafaa9277a We recently completed scheduled maintenance, but during post-maintenance checks, we identified an issue that requires a follow-up update. To resolve this, we will be performing a short maintenance session today, lasting approximately 30 minutes. This is necessary to ensure continued stability and optimal performance of our systems and network. You may experience brief service interruptions during this time. We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work to finalize these improvements. If you have any questions, feel free to contact our support team. Scheduled Maintenance Notice https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 07:00:03 -0000 https://status.clouduxe.com/incident/573766#a2f6092b4ca8924ee8db505a9d3c84afc6b179c4838048f1780e9808b27a59b7 Maintenance completed Scheduled Maintenance Notice https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 07:00:03 -0000 https://status.clouduxe.com/incident/573766#a2f6092b4ca8924ee8db505a9d3c84afc6b179c4838048f1780e9808b27a59b7 Maintenance completed Scheduled Maintenance Notice https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 06:30:03 -0000 https://status.clouduxe.com/incident/573766#82fab819983be62f23d664752ba09e72c924eee0e94fc0588c3529a10ab2d6a7 Please be informed that we will be performing a scheduled maintenance for essential system updates and network enhancements. During this period, you may experience temporary service interruptions or limited access to our systems. The purpose of this update is to improve overall performance, stability, and security. We apologize for any inconvenience this may cause and appreciate your understanding as we work to serve you better. If you have any questions or concerns, please don’t hesitate to reach out to our support team. Scheduled Maintenance Notice https://status.clouduxe.com/incident/573766 Wed, 21 May 2025 06:30:03 -0000 https://status.clouduxe.com/incident/573766#82fab819983be62f23d664752ba09e72c924eee0e94fc0588c3529a10ab2d6a7 Please be informed that we will be performing a scheduled maintenance for essential system updates and network enhancements. During this period, you may experience temporary service interruptions or limited access to our systems. The purpose of this update is to improve overall performance, stability, and security. We apologize for any inconvenience this may cause and appreciate your understanding as we work to serve you better. If you have any questions or concerns, please don’t hesitate to reach out to our support team. Control Panel is down https://status.clouduxe.com/incident/538318 Wed, 02 Apr 2025 03:45:09 -0000 https://status.clouduxe.com/incident/538318#02caa7fbe333761fe315662836fff888abc9d39e6543abd98f814fcefd5e2039 Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/538318 Wed, 02 Apr 2025 00:10:06 -0000 https://status.clouduxe.com/incident/538318#8e01d97a5dbc3f306cd05bdb68d6348867a0370c5444f73ce12609e1c4323ce2 Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/520765 Sat, 01 Mar 2025 00:28:17 -0000 https://status.clouduxe.com/incident/520765#95d3eb05d10f9f855d22d711ca696377f7dbfc02279d74ea7ad7db35dea88c1e Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/520765 Sat, 01 Mar 2025 00:08:07 -0000 https://status.clouduxe.com/incident/520765#e823308ec25d5457b2b88b4a7f5b61ff0dc203883fd8fbfc69b2c926cb64d08b Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 08:09:21 -0000 https://status.clouduxe.com/incident/506285#dd8e96ebd49096f99ce345058fdf1c0eee1453a17c0987c34a3b4feb18fe939c Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 08:07:25 -0000 https://status.clouduxe.com/incident/506285#f5c5e30a80b3f475d71f2640399fa95f3d4bba985b1643c5ca09a591d551f83d Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 06:45:04 -0000 https://status.clouduxe.com/incident/506285#36d6978cd1e4ea5dad5fdb1cc3c7dad527a8991dd54f230a6db5176421f936b0 Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 06:01:05 -0000 https://status.clouduxe.com/incident/506285#2379fedf65ae57527b48ab76e7add404f8a873eedb2134e94a29e9bf3f3cd99c Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 05:24:19 -0000 https://status.clouduxe.com/incident/506285#4953a71420dcfe535b9619c021f178d2278f6f7611488da97fa88bebc5cc2f0e Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/506285 Mon, 03 Feb 2025 04:22:06 -0000 https://status.clouduxe.com/incident/506285#e3d91e8c8d215acb518dfcfc99315420f08d4ce1b95e37e5e685973e68afca96 Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/505872 Sun, 02 Feb 2025 08:38:38 -0000 https://status.clouduxe.com/incident/505872#45a1ad2b91e7c8e78aa5e3746a092f05313e3749146fe20c74ae53c20844003d Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/505872 Sun, 02 Feb 2025 07:07:00 -0000 https://status.clouduxe.com/incident/505872#04da11f3fca195aa7918ed1fef879aaf9d86fb9968036f721e8d0b724aa9e2d5 Control Panel went down. Control Panel is down https://status.clouduxe.com/incident/504079 Thu, 30 Jan 2025 07:34:31 -0000 https://status.clouduxe.com/incident/504079#e1f329be7a6cdf566689a4ced016cc05a8bbdfbb1fc1cbfc59d508a8aa6e16e0 Control Panel recovered. Control Panel is down https://status.clouduxe.com/incident/504079 Wed, 29 Jan 2025 23:08:32 -0000 https://status.clouduxe.com/incident/504079#913ab36b9a2d97f1ea27549c70d5d47a372563f7ac4f78bd49ea01dc0d4726e1 Control Panel went down. Incident Report: Web Node 1 (UK) https://status.clouduxe.com/incident/471009 Mon, 02 Dec 2024 13:07:00 -0000 https://status.clouduxe.com/incident/471009#61973d3ed57bda0ee595bbf625fde6112c4fa896bef510651ae1d21a45f67ec7 The issue affecting Web Node 1 in London, UK, has been successfully resolved, and all services are now fully operational. Incident Report: Web Node 1 (UK) https://status.clouduxe.com/incident/471009 Mon, 02 Dec 2024 12:55:00 -0000 https://status.clouduxe.com/incident/471009#c6e9984cdf162f6965bd7bf65451c120a611fa6b162b528e9561a09096aa3113 Web Node 1 in London, UK, is currently offline due to an unexpected outage. Our team is actively investigating the root cause, which may involve network or hardware issues. We are working to resolve this as quickly as possible and will provide updates shortly. Billing Panel Update in Progress https://status.clouduxe.com/incident/458697 Sat, 09 Nov 2024 20:40:15 -0000 https://status.clouduxe.com/incident/458697#2545d96f4a60095e7ad0aea1c98d141c3810987c43de8d94476aa3582360a1d9 Maintenance completed Billing Panel Update in Progress https://status.clouduxe.com/incident/458697 Sat, 09 Nov 2024 19:40:15 -0000 https://status.clouduxe.com/incident/458697#fe994c51547a89c943acc399f308691aca5daadc3bb0b08d3322127e913c94c6 We are currently updating our billing panel to enhance your experience and improve overall service quality. During this time, access to the billing panel may be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your patience as we work to serve you better. If you have any urgent billing needs or questions, please reach out to our support team. Thank you for your understanding and continued trust in us. EU (Luxembourg) Outage https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 19:53:00 -0000 https://status.clouduxe.com/incident/441223#ba6c7f236f406435242ae2930c84b8a0512e5e4fd3287d2854a6ab96954dcce4 The network issue affecting the Luxembourg Web Node has been resolved. After extensive investigation and coordination with the datacenter staff, the problem was traced to a router-level malfunction. Our team, along with the datacenter network specialists, have restored full connectivity. All services are now fully operational, and we will continue to monitor the network to ensure stability. EU (Luxembourg) Outage https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 17:29:00 -0000 https://status.clouduxe.com/incident/441223#ef39b28bdda9246e7a5fabbeb66fcf638449a9a03a9a16c625cc20cf43fb5da3 Unfortunately no news. Issue with router, however DC staff are needed to intervene and despite claiming to be staffed - no one is responding to calls, emails. EU (Luxembourg) Outage https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 16:27:00 -0000 https://status.clouduxe.com/incident/441223#6c1fe756107f70d36000b5436b4f2047de9d444eb1a87a30377be88a4d2f086b Still waiting on datacenter staff to assist with outage. Appears to be narrowed down to router-level. Waiting for additional updates from DC and network team. EU (Luxembourg) Outage https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 13:41:00 -0000 https://status.clouduxe.com/incident/441223#f1ff19b5805164a5e0b92cab65fcc1f0278a522170bbc9497f8c9832fa117c86 We are still investigating. It appears to be network-related. We are trying to determine the exact cause (whether it's the router, upstream session, or connectivity) and working to bring the network back online. EU (Luxembourg) Outage https://status.clouduxe.com/incident/441223 Tue, 08 Oct 2024 13:18:00 -0000 https://status.clouduxe.com/incident/441223#589ca51a0fb183a3b3c8f22bf25fd40676d16fc1f1384ef26ae83403fdcd31dc Investigating outage in our Luxembourg Web Node. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 -0000 https://status.clouduxe.com/incident/403191#0d9311446b93b6443a5a1e0b2c8d060ab5d9f132702a428963d1ec3583178397 Maintenance completed Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 22:54:51 -0000 https://status.clouduxe.com/incident/403191#0d9311446b93b6443a5a1e0b2c8d060ab5d9f132702a428963d1ec3583178397 Maintenance completed Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Network Maintenance Notification https://status.clouduxe.com/incident/403191 Wed, 24 Jul 2024 21:00:00 -0000 https://status.clouduxe.com/incident/403191#3e100f6abbca7ac2cff461cc0f87b34f8eebf35ace2eb95e9709c0d2116642b8 **Impact:** None **Service improvement:** We're upgrading our network equipment as part of our ongoing efforts to improve our services. Control Panel maintenance https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 13:14:13 -0000 https://status.clouduxe.com/incident/401833#b72972b9a2e83402270ed855da943815662992bdbd056baa8f7e2d6a99cf4764 Maintenance completed Control Panel maintenance https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 12:25:00 -0000 https://status.clouduxe.com/incident/401833#345007b6a184b1ab6d3ed392bef96c48c8e4a7d9c69d9a92db13b6671863eecf An update is being performed to permanently resolve the issues experienced in the last couple of days and at the same time add additional redundancy. We apologize for the inconvenience caused and we will post an update here once this maintenance has been completed. Control Panel maintenance https://status.clouduxe.com/incident/401833 Mon, 22 Jul 2024 12:25:00 -0000 https://status.clouduxe.com/incident/401833#345007b6a184b1ab6d3ed392bef96c48c8e4a7d9c69d9a92db13b6671863eecf An update is being performed to permanently resolve the issues experienced in the last couple of days and at the same time add additional redundancy. We apologize for the inconvenience caused and we will post an update here once this maintenance has been completed. Control Panel is down https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 12:53:00 -0000 https://status.clouduxe.com/incident/401020#2d9229b8809128c7e854b75754a03ebe6f065cb33639500d46b3b5fc509aa988 We have implemented another temporary solution and are working on a permanent solution based on the additional data we received. Control Panel is down https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 10:22:00 -0000 https://status.clouduxe.com/incident/401020#c33ff5a832d611db4d87474277f30c7b780c7184ad337fc429d973e506112ca1 We have identified the root cause of the issue and implemented a temporary fix. To apply a permanent solution and enhance stability and resilience, we will be scheduling maintenance for Monday. Control Panel is down https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 09:06:00 -0000 https://status.clouduxe.com/incident/401020#a9c24df754ba20d9b01a028a8b523078df5f2619901118a63757ce7fe9889d0b We have identified the problem and are working on a solution Control Panel is down https://status.clouduxe.com/incident/401020 Sat, 20 Jul 2024 08:36:00 -0000 https://status.clouduxe.com/incident/401020#db4b9669b5792f401834c344e26a0bbacaa74bf4835024ae9e400f868b4546ac Control Panel went down.