Infrastructure upgrade to resolve connectivity issues
Resolved
Jul 02 at 02:18am IST
Scheduled infrastructure maintenance has been successfully completed. All services are now coming back online.
Affected services
MH NODE - 1
MH NODE - 2
Updated
Jul 02 at 02:18am IST
Scheduled infrastructure maintenance has been successfully completed. All services are now coming back online.
Affected services
MH NODE - 1
MH NODE - 2
Updated
Jul 02 at 02:02am IST
The network migration and backend upgrades are still in progress. Additional time is needed to complete the process safely. We appreciate your patience and will update once it’s done.
Affected services
MH NODE - 1
MH NODE - 2
Created
Jul 02 at 01:00am IST
We’ve identified that the current routed network setup on our Indian node is causing:
* Player timeouts in latency-sensitive applications (e.g., game servers)
* Sporadic service rate-limiting due to NAT port exhaustion or misclassification
* General inefficiencies in network flow and DDoS filtering
To fix this, we are:
* Migrating from routed to bridged mode, which provides cleaner, more direct networking to virtual machines
* Upgrading the host OS and Linux kernel to improve stability, performance and our future commitments.
Expected impact:
- Short, planned network interruptions for VMs hosted on the Indian nodes
- Possible reboots for affected VMs during the upgrade process
- Total maintenance duration: 1 hour
Thank you for your understanding and continued support.
Affected services
MH NODE - 1
MH NODE - 2