Maintenance
Network maintenance on SG NODE-01
Resolved Dec 14 at 10:31pm IST
The scheduled maintenance on SG NODE-01 has been successfully completed.
The network improvements and performance enhancements are now in place, ensuring a better experience.
Thank you for your patience and support during this process.
1 previous update
We are conducting maintenance on SG-NODE to address persistent restart issues.
Resolved Dec 12 at 01:06pm IST
The maintenance on SG-NODE has been completed. The data center team confirmed there are no hardware or firmware issues. Now that we know it’s not a hardware problem, we will review the server configurations to identify any potential issues. The BIOS settings have already been reset to default as part of the troubleshooting process. This will not require any further maintenance or downtime.
1 previous update
Extended Maintenance on SG-NODE
Resolved Dec 02 at 05:02am IST
We have completed all diagnostics on SG-NODE, and everything appears to be functioning correctly on our end. However, due to the recurring nature of the issue, we have escalated the matter to the Datacenter team for further investigation.
The Datacenter team is reviewing the situation and will provide an update later today.
We will continue monitoring the server closely and share any new developments as soon as they arise. We appreciate your understanding and patience during this time.
1 previous update
We’ve identified an issue with SG-NODE, which was causing all servers to go o...
Resolved Dec 01 at 02:12pm IST
All tests on SG-NODE have been successfully passed. The server has been rebooted, and all services are now operational.
We will continue to monitor the server closely to ensure stability and prevent any further disruptions.
Thank you for your patience and understanding during this process.
2 previous updates
Scheduled Maintenance on SG-NODE 01
Resolved Jan 21 at 12:34am IST
We are pleased to inform you that the scheduled maintenance on SG-NODE 01 has been successfully completed. All services are now fully operational.
Thank you for your patience and understanding. If you experience any issues, please contact our support team.
1 previous update
We are currently experiencing network issues on NODE MH-03
Resolved Jan 14 at 02:22pm IST
The network issues on NODE MH-03 have been resolved.
Servers are now operational, and we are closely monitoring its performance to ensure stability.
1 previous update