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Maintenance

Extended Maintenance on SG-NODE

Dec 02 at 02:27am IST  –  Dec 02 at 05:02am IST

Resolved
Dec 02 at 05:02am IST

We have completed all diagnostics on SG-NODE, and everything appears to be functioning correctly on our end. However, due to the recurring nature of the issue, we have escalated the matter to the Datacenter team for further investigation.

The Datacenter team is reviewing the situation and will provide an update later today.

We will continue monitoring the server closely and share any new developments as soon as they arise. We appreciate your understanding and patience during this time.

Created
Dec 02 at 02:27am IST

SG-NODE has encountered another unexpected crash, resulting in service disruptions.

We are running additional in-depth tasks to identify and resolve the root cause of the recurring issues on SG-NODE. These tasks are extensive and may take longer to complete.

Current Status

The server remains under maintenance as we:

- Conduct detailed diagnostics and stress testing.

- Apply potential fixes and stability enhancements.

- Ensure a thorough evaluation to prevent further disruptions.

We understand the inconvenience caused and are fully committed to restoring services as quickly and reliably as possible. Thank you for your continued patience and understanding.