Previous incidents

December 2024

Dec 15, 2024

1 incident

SG NODE - 1 is down

Downtime

Resolved Dec 15 at 02:10pm IST

SG NODE - 1 recovered.

1 previous update

Dec 02, 2024

1 incident

Incident Report: Web Node 1 (UK)

Downtime

Resolved Dec 02 at 06:37pm IST

The issue affecting Web Node 1 in London, UK, has been successfully resolved, and all services are now fully operational.

1 previous update

November 2024

Nov 16, 2024

1 incident

Game Panel is down

Downtime

Resolved Nov 16 at 08:10pm IST

Game Panel recovered.

1 previous update

Nov 13, 2024

1 incident

Hardware failure in MH NODE-02 and NODE-03

Downtime

Resolved Nov 13 at 04:12am IST

The hardware issue affecting MH NODE-2 and NODE-3 has been successfully resolved. Our technical team has restored the server, and all services are now operating normally.

We appreciate your patience and understanding during this time. If you continue to experience any issues, please do not hesitate to contact our support team.

3 previous updates

October 2024

Oct 08, 2024

1 incident

EU (Luxembourg) Outage

Downtime

Resolved Oct 09 at 01:23am IST

The network issue affecting the Luxembourg Web Node has been resolved. After extensive investigation and coordination with the datacenter staff, the problem was traced to a router-level malfunction. Our team, along with the datacenter network specialists, have restored full connectivity. All services are now fully operational, and we will continue to monitor the network to ensure stability.

4 previous updates